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- Home Trial
To ensure that customers take advantage of all the features the CERAGEM V4 offers, CERAGEM Specialists visit customers’ homes 3 times in 6 months to care for the products and to ensure that the whole family are also informed of all that the product has to offer.
1st Visit (1 Month) | 2nd Visit (3 Months) | 3rd Visit (6 Months) | |
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Product inspection |
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Basic use guide |
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User customized modes guide |
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Response to other inquiries |
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Sterilization service |
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Leather care services |
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Guidance on proper use and suggestions on various modes suitable for other users (family) |
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Outer fabric cover replacement service |
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Two in-home trial coupons ($100 Save) for friends and family |
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