Inside Sales Manager

Experience: 7 years or more
Experiences Preferred:

Working in and managing a call center with 7 years or more of experience with informercial working companies such as Sleep Number, Shark Ninja, and Tempur pedic,

  • The primary focus of an Ceragem Inside Sales Team Manager is to plan, manage and develop a team of Inside Sales Representatives.
  • Manages a team of telesales representatives. Participates as a Team Leader in strategic and tactical planning for the division. Develops working relationships with customer consulting, education, and/or support field managers to develop. Responsible for coaching, performance management, and career development of staff. Handles escalations and participates directly in complex sales situations to negotiate and/or resolve disputes and ensure customer satisfaction
  • Inbound & outbound call working experience of more then 5years (telemarketing)
  • Working knowledge of telesales job. Through understanding Ceragem’s products and services. Ability to lead sales team in all areas of the sales cycle.
  • Leads a specialized area which may have diverse functional elements. Frequently interacts with supervisors and/or functional peer group managers.
  • Effective verbal & written communication skills.
  • Ability to convince or encourage customers to purchase. Strong quantitative, analytical, and conflict resolution ability.
  • Preferred Degree in Business or Computer Science (BA)
  • Preferred 5 years sales or sales management experience.

Apply for the Inside Sales Manager

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